Eventuell ist dieses Produkt geeignet - ehemals bekannt als RTC Portal, jetzt Nexus Portal:
http://www.nexusdb.com/support/index.php?q=portal
Zitat:
"With Nexus Portal you can
handle most computer support, server administration and maintenance cases over the internet." ... "Nexus Portal includes a stable, feature rich and easily extensible component set with full source code for Delphi. It comes with read-to-use projects for remote PC control and multi user chat which allows you to deploy the benefits to your customers straight away."