Hi,
Zitat:
Hello Chris,
Thank you for contacting Microsoft.com Customer Support.
We understand you have downloaded a wrong version of Windows Media Player from our Web site. Please accept our apologies for the problem you have encountered.
We have forwarded your concern to the appropriate Microsoft group for investigation and resolution. We will get in touch with you again should the Team tasked to
handle your issue require more information from you.
Typically, we hear from the Team in 24 to 48 hours, but it all depends on the complexity of the issue.
We know how important it is to you to have this solve immediately. We are sorry we cannot be of further help than this. We will keep you posted of any developments.
Thank you for bearing with us as we work to resolve your issue. If you have other concerns regarding Microsoft.com, please feel free to write back.
Sincerely,
Aimy
Microsoft.com Customer Support
Die zweite Mail von den anderen Typen habe ich leider nicht finden.
Da stand aber nochmal drin, dass die sich in den nächsten 24 Stunden um diese Angelegenheit kümmern wollten (sinngemäße Übersetzung).
Chris