Hello Frank,
This is Diego from the Embarcadero IDERA Technical Support team. I am contacting you regarding
Case # 01022950 - Quality portal log in issue
Thank you for your request. In order to better address this issue, would you please provide me the following information?
- Are you using the same EDN Account credentials that you used to
access your account at the Registered Products Portal (https://my.embarcadero.com/#login)?
- When was the last time you
access the quality portal with your credentials?
- Are you looking to log in to the Quality Portal to submit and track support requests?
Please try once more and send me a screenshot of your attempt in the quality portal and via my.embarcadero.com.
Sincerely,
Diego Gabanzo
Technical Support Engineer